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SMS Text Messaging Privacy Policy

Last updated: January 1, 2026

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Benefit Plan Solutions, Inc. (“BPS,” “we,” “us,” or “our”) is committed to protecting the privacy of consumers who choose to communicate with us via SMS text messages. This SMS Privacy Policy explains how we collect, use, and protect information obtained through our SMS messaging program.​

Information We Collect Through SMS

  • When you communicate with BPS via SMS, we may collect the following information: your mobile phone number, message content, the date and time of your messages, and technical details such as delivery status. If you include personal information (for example, your name or account details) in your messages, that information may also be associated with your account or inquiry.​

How We Use Consumer Data

BPS uses information collected through SMS solely to:​

  • Respond to your inquiries or requests.

  • Provide information or updates you have requested or authorized.

  • Maintain records of communications for customer service, compliance, and operational purposes.

  • We do not use SMS‑collected information to create unrelated consumer profiles or for purposes incompatible with the reason you contacted us.​

How Data Is Shared

BPS does not sell or rent SMS opt‑in data, mobile numbers, or SMS consent information to third parties. Mobile opt‑in information, including your phone number and consent status, will not be shared with third parties for marketing purposes. We may share SMS-related data only with:​

  • Service providers who help us deliver and manage SMS messages (such as messaging platforms or carriers), bound by contractual privacy and security obligations.​

  • Third parties as necessary to comply with law, regulation, legal process, or to protect our rights or the rights of others.​

How to Contact Us via SMS

You can contact BPS by replying directly to any text message you receive from us. Your reply will be routed to our designated messaging system so we can review and respond to your inquiry.​

Data Security and Retention

BPS uses reasonable administrative, technical, and physical safeguards designed to protect SMS-related information from unauthorized access, use, or disclosure. SMS records may be retained for as long as necessary to fulfill the purposes described in this policy or as required by applicable law and then deleted or de‑identified in accordance with our retention practices.​

Your Choices and Opt-Out

You can opt out of receiving SMS messages from BPS at any time by replying STOP to any message. After you opt out, we may retain a record of your phone number and opt‑out request to honor your preferences and comply with applicable laws.​

Changes to This SMS Privacy Policy

BPS may update this SMS Privacy Policy from time to time to reflect changes in our practices or legal requirements. When changes are made, the “Last Updated” date on this page will be revised, and continued use of our SMS program after such changes constitutes your acknowledgment of the updated policy.​

Contact Us

If you have any questions about these Terms and Conditions, You can contact us:

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